We, at QtechWiz, analyse the problem with a holistic approach and offer optimum solutions to our clients. We follow a bottom to top approach and aim to arrive at an effective and efficient solution for the problem. Our level of support, round-the-clock availability and out-of-the-box approach makes us a great support team; you won't have to look for another support company ever again.
At QTechWiz, you have the flexibility of choosing the level of admins in your team to cut down the costs while maintaining the quality of support service. Our dedicated team includes certified, skilled and highly qualified technical people who will work from our office but like your own employees.
A dedicated manager will be assigned for your project who will send you detailed daily or weekly reports. The reports will include tickets or chats or both as per your requirement. If you have hired a level 3 admin, we will also send you server performance report and if any upgrade or tweaks are required to deliver optimum level of server uptime
We have a dedicated technical team of skilled and enthusiastic professionals capable of catering to demands of our clients and would take that extra step to enhance the value of our services. Our employees are equipped with skills to adapt to the varying requirements of our clients.
To enable uninterrupted support to our clients, we work round the clock to deliver 24x7 services 365 days. We understand the importance of our client’s data and hence we take every effort to ensure their security.
Providing technical support services to our clients is a win-win situation - it enables us to provide our specialist services and it saves valuable time of our clients, which could be effectively for other productive activities.
